Return Policy

Adjusting your perspective is alright!

On the off chance that you’re not completely happy with your eDecor buy you can return new and unopened items in something like 2 days, along with your verification of procurement, for a full discount. You may likewise return open items in no less than 7 days, with your verification of procurement.

Evacuation and Get administrations at clients’ homes fluctuate by market. On the off chance that the Get administration is accessible in your space, kindly carry your item to your covered patio, carport or doorstep.

We don’t acknowledge returns on plants, Custom items. We can’t discount or trade your things on the off chance that your product is viewed as adjusted from its unique structure when bought, messy, stained, or harmed. We apologize for any bother.

 

Instructions to return or trade

 

eDecor offers a 3-day merchandise exchange, be that as it may, on the off chance that your return period is terminating soon, we will think about our end period.

Huge thing returns

Enormous thing returns can be made. For a truck pickup, kindly contact the Client service Center.

Note: Our Conveyance in control conveyed your item to your objective. He will really look at everything before you. We are not capable assuming there is any issue after that.

FAQ About Return and Discount

Might I at any point change my request?

Whenever you’ve submitted a request, you can’t transform it, yet you can alter your contact and conveyance subtleties – simply go to the My Orders page.

Could I at any point drop my request?

Indeed, for however long the thing’s not been dispatched.

You can drop single thing orders before dispatch by going in ‘My Record’ and ‘My Orders’. In the event that the drop choice is missing or your request, you can reach us and we’ll drop it and give you a full discount. That’s all there is to it.

Undoing’s made after we’ve sent your item(s) should be made at the hour of conveyance – simply reject the conveyance, or reach us in 3 days or less. Whenever you’ve informed us, we’ll tell you how to return it, or set up for an assortment. When it hits us up, you’ll get a full discount (counting your underlying conveyance charge, however less any return or assortment costs).

Consider the possibility that I could do without what I requested.

Try not to feel like it’s MADE for you? You can organize to return your thing through the My Orders part of your Record; you have 3 days from accepting your request in which to bring it back. For any things that can’t be returned through the web-based entry (you can track down a full rundown of these here) simply reach us in no less than 3 days of accepting your request, and we’ll tell you how to return it, or set up for an assortment. When it hits us up, we’ll discount you (counting your underlying conveyance charge, yet less any return or assortment costs).

 

For non-defective paint returns we ask that:

  • You don’t open the covering the paint tin or backdrop
  • You keep the crate and protecting containers that the paint came in
  • The merchandise are returned in their unique condition
  • You have in contact with us to handle your return in the span of 3 days of your Installment Affirmation
  • We’ll then supply you with a mark so you can organize an assortment. Whenever we’ve accepted your returned items and we’re content with their condition then we’ll finish up your discount for those items.

* If it’s not too much trouble, note that paint tests are not returnable or refundable.

Consider the possibility that the thing’s harmed when it shows up, or I was sent some unacceptable thing.

You must examine your request on conveyance, since we’ll request that you sign a structure affirming that it’s looking great. On the off chance that you’re disturbed, let our conveyance in charge know, or note this on the structure and get in touch with us.

Our quality group really takes a look at your furniture to ensure it ultimately depends on the absolute best norms before we send it to you. In any case, assuming we’ve missed something or sent you some unacceptable thing, just let us in on in 3 days or less. It truly helps on the off chance that you send us a couple photographs of the harm or some other issues. Our group will survey your protest and let you in on the best way to return the thing, or set up for an assortment. We’ll either give you a full discount, sort out for a maintenance, or request you a substitution.

 

With the goal that we can gather it, the item should be dismantled and repackaged.

What amount do brings cost back?

Assuming that you want to return a thing since it’s flawed, or in view of something we’ve fouled up, we won’t charge you for the return/assortment. However, assuming that you’re returning a thing since you’ve adjusted your perspective, you’ll have to pay the expense noted beneath.

On the off chance that you return your entire request, we’ll give you a full discount, including what you paid for conveyance, less the profits or assortment expense.

What amount of time will my discount require?

For the sake of security, we can make discounts to the first installment technique you used to put in your request. Mail At mail@edecor.com.bd.

  • You should have your receipt and substantial government provided personal ID to return or trade your item. Data from your ID will be held in an extensive data set to be utilized exclusively for approving returns.
  • Discounts will be made in a similar type of installment initially used to make the buy. How would it be advisable for me to respond on the off chance that my thing is harmed? If by some stroke of good luck one section from your item is harmed, we might have the option to send new parts from one of our stores. For the fastest goal, we suggest visiting an eDecor with the harmed item or part(s) alongside your request affirmation or receipt. On the off chance that you can’t do as such, kindly contact eDecor Client service Center at xxxxx.
  • Promotional Terms and Conditions: When a limited time thing remembered for the first exchange isn’t returned, the worth of the special thing will be deducted from the discount sum.